Audio
Q1: Why does the speaker icon in the lower right corner of Windows show Red X?

Ans1: Usually this icon means that the motherboard supports Jack Detection, so if you plug in the headset, it will work normally and the “Red X” will disappear automatically.

BIOS
Q1: How to clear BIOS password? (Applicable to all models)

Ans1: Please check the motherboard manual, search for “Clear CMOS”, and short-circuit the two PINs (one touch).

Display
Q2: How to adjust the resolution of LVDS in BIOS setup? (Applicable to models that support LVDS)

Ans2: Press the Del key to enter the BIOS setup screen, Chipset>System Agent (SA) Configuration>Graphics Configuration>Active LFP, select LVDS, select Panel Type, set it up and press F4 to save and exit.

Q3: How to adjust the brightness of LVDS in the system? (Applicable to 12th or 13th generation CPU models, please inquire for other models)

Ans3: Right-click on the Windows desktop, select “Display Settings”, find “Change brightness for the built-in display” and adjust it.

Q4: How to adjust the brightness of LVDS using the pushbutton? (Applicable to models with LVDS Inverter Header 8-pin Block, please inquire for other models)

Ans4: Connect PIN7 of the LVDS Inverter Header to one end of the keypad, and connect the other end of the keypad to PIN6(GND) to increase the brightness every time the keypad is pressed. Connect PIN8 of the LVDS Inverter Header to one end of the key, and connect the other end of the key to PIN6(GND) to decrease the brightness every time the key is pressed.

Intel AMT
IO
Q1: How to set RS232/RS485/RS422? (Applicable to all models)

Ans1: Press Del key to enter BIOS setup screen, Advanced>Super IO Configuration>Serial Port 1 Configuration>Transmission Mode Select, select RS232/RS485/RS422, after setup, press F4 to save and exit.

Network
Q1: How to set Bypass or Passthrough function in BIOS? ( MI05 for example)

Ans1: 1. Press the Del key to enter the BIOS setup screen and set LAN3&LAN4 as Bypass or Passthrough during bootup. Chipset>USB Configuration>LAN3&4 Bypass State @PowerOn>Bypass or Passthrough
2. Press the Del key to enter the BIOS setup screen when booting up, and set LAN3&LAN4 as Bypass or Passthrough when powering off.
Chipset>USB Configuration>LAN3&4 Bypass State @PowerOff>Bypass or Passthrough
3. Press the Del key to enter the BIOS setup screen when booting up, and use the SuperIO WatchDog Timer to control LAN3&LAN4 to be Bypass.
Chipset>USB Configuration> LAN3&4 Bypass WDT Function>Enabled

Others
Q1: How to set IAMT login password and restore default settings (Applicable to 12th or 13th generation CPU models, please inquire for other models)?

Ans1: Press the Del key when booting up, enter the BIOS setup screen, select MEBx, and the default password is admin
If you want to restore the default setting, please Clear CMOS.

Q2: What is PTT and dTPM ? How to set it? (Applicable to 12th or 13th generation CPU models, please inquire for other models)

Ans2: PTT and dTPM are both motherboard encryption functions, PTT does not require additional hardware to use, dTPM must add an additional hardware encryption IC on the motherboard . When booting up, press the Del key to enter the BIOS setup screen, Advanced>PCH-FW Configuration>TPM Device Selection>PTT or dTPM.

Power
Q1: How to enter the BIOS to set the power on the computer automatically after connecting the power? (Applicable to all models)

Ans1: Press the Del key to enter the BIOS setup screen, Chipset>PCH-IO Configuration>System State After Power Failure>Always on.

Q3: How to set the power saving mode of motherboard? (Applicable to all models)

Ans3: Press the Del key to enter the BIOS setup screen.
1. Advanced>Super IO Configuration>ERP Support>Auto
2. Advanced>Wake-up Function Settings>USB S5 Power>Disabled

Q4: Steps to connect PSU to the ATX and DC motherboards?

ATX motherboard
1. Turn off the Power Supply Unit (PSU) : Ensure that the PSU switch is in the off state.
2. Connect the power cord: Connect the 24 pin main power cord of the PSU to the motherboard.
3. Other power cables: Connect any other necessary power cables, such as CPU power, graphics card power, etc.
4. Turn on the PSU power switch: After completing all connections, turn on the PSU power switch.

DC motherboard
1. Turn off the Power Supply Unit (PSU): Ensure that the PSU switch is in the off state.
2. Connect the DC power cord: Connect the PSU’s DC power cord to the DC input interface of the motherboard.
3. Check connections: Confirm that all connections are secure and correct.
4. Turn on the PSU power switch: After completing all connections, turn on the PSU power switch.

Software
Storage
Q1: How to create RAID with M.2 Storage and SATA Storage? (MI215 model as an example)

Ans1: You must use M.2 SATA Storage to form RAID with SATA Storage. You can’t use M.2 Nvme Storage and SATA Storage. Press the Del key to enter the BIOS setup screen when booting up.
1. Chipset>System Agent (SA) Configuration>VMD setup menu>VMD Configuration>Enabled
2. Advanced> Intel(R) Rapid Storage Technology
3. Enter ”Create RAID Volume”
4. Select RAID 0/1
5. Enter ”Create Volume”